Branch: Industrial Tool & Supply, Logan

Industrial Tool & Supply, 839 North Main St.
Logan, UT 84321

Service & Repair

Professional Tool Repair, Maintenance & Support

FACTORY AUTHORIZED SERVICE CENTER

Industrial Tool and Supply is the factory authorized service & warranty center for most premier power tool brands we sell. Our repair department is the foundation of our business and we take great pride in providing service long after the sale!

We can offer you unequaled experience, servicing, testing and rebuilding of your tools to factory specifications using genuine factory parts.

For customers looking for tool factory warranty or repair services, please contact us first to ensure items/brands are under warranty and Industrial Tool and Supply is a service center for your specific tool/brand. Contact us at 435-753-4256 or email: orders@industrialtoolandsupply.com to confirm the make and model of tools needing service or repair.

IN-HOUSE REPAIR SERVICES

Diagnostic testing

Diagnostic Testing

Our certified technicians will thoroughly evaluate your tool's condition and identify all issues requiring repair.

Parts replacement

Parts Replacement

We use genuine factory parts to ensure your repaired tool meets original manufacturer specifications.

Performance testing

Performance Testing

Every repaired tool undergoes comprehensive testing to verify optimal performance before return.

Industrial Tool and Supply believes as your partner we should service what we sell. If your item is out of warranty but still has plenty of life left, we want to repair those tools in-house. In certain cases, we might also send items back to the factory if they need factory recalibration, press tool reset, laser alignments, etc., but we are more than happy to handle it on your behalf.

Do not hesitate to call with questions 435-753-4256 or email orders@industrialtoolandsupply.com.

We strive to get you answers quickly. In most cases, an estimate will be provided within 4-10 business days with details on costs and time to receive parts and complete repairs. Once approved, parts can be ordered. We work very closely with manufacturers to ensure timely delivery of parts, and we will keep you updated if any changes occur. We always strive to exceed your expectations.

Note: Unlike some repair centers, we do not offer rush repair services at this time. All repairs are processed in the order received, with an estimated completion time of approximately 2 weeks, depending on current workload. Please call for a current time estimate.

BRANDS WE SERVICE

Industrial Tool and Supply is proud to be a factory authorized service center for many leading tool brands. Our certified technicians are trained to repair and maintain a wide range of professional power tools, including:

Please Note: We are not a self-service center. All repairs are performed by our certified technicians to ensure quality and reliability.

OUR REPAIR PROCESS

1

Contact & Drop-off

Contact us by phone or email to confirm we service your specific tool brand. Then bring your tool to our location for assessment.

2

Diagnostic Assessment

Our technicians will thoroughly examine your tool to determine the issue. We'll provide you with a detailed repair estimate within 4-10 business days.

3

Repair Authorization

Once you approve the estimate and pay any required deposit, we'll order parts and schedule the repair work.

4

Quality Repair

Using genuine factory parts, our certified technicians will repair your tool to manufacturer specifications.

5

Testing & Verification

Every repaired tool undergoes thorough testing to ensure optimal performance and reliability.

6

Pickup & Payment

We'll notify you when your tool is ready. Complete payment at pickup and get back to work with your repaired tool.

FREQUENTLY ASKED QUESTIONS

How long does a typical repair take?

Repair times depend on our current workload. In most cases, repairs take approximately 2 weeks to complete. For a current time estimate, please call us at 435-753-4256.

How much do repairs cost?

Repair costs vary depending on the type of tool and extent of damage. Please call us at 435-753-4256 for a price estimate. We provide detailed estimates before beginning any work, and no repairs are performed without your authorization.

Do you offer rush repair services?

No, we currently do not offer rush repair services. All repairs are processed in the order received, with an estimated completion time of approximately 2 weeks, depending on our current workload.

Do you service all tool brands?

We service many major brands including DeWalt, Makita, Milwaukee, Bosch, Generac, Chicago Pneumatic, Jet, Powermatic, and SawStop. Please contact us to confirm if we service your specific tool brand.

Can I repair my tool myself?

We are not a self-service center. All repairs are performed by our certified technicians to ensure quality and reliability. This helps maintain tool warranties and ensures proper repair procedures are followed.

CONTACT US

Have questions about our repair services? Need to check on the status of your repair? Contact our service department:

Phone: 435-753-4256

Email: orders@industrialtoolandsupply.com

Hours: Monday - Friday, 8:00 AM - 5:00 PM

Location: Industrial Tool And Supply: 839 N Main St, Logan, UT 84321

REPAIR INQUIRY


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